Hotel Management Software

Absolute Features

Rate Management

  • Unlimited number of seasons spread over multiple years
  • Negotiated / Special Rates for Travel Agents and Corporate Customers
  • Extra charges for additional persons
  • Daily and long-stay rates
  • Multiple rates and rate types support in a single stay
  • Separate price allocation facility for your website

Reservation Management

  • Single interface Reservations/Walk Ins/Group Bookings
  • User defined Reservation Type – Confirmed, Unconfirmed, Wait Listed
  • Guest detail retention – No need to reenter all details for returning guests
  • Single window reservation search
  • Rights based override facility for standard room rates/packages
  • Special request booking for guests for Front Office/House Keeping
  • Day Use/Late Check Out with option of additional charge
  • Group reservations with group owner marking for effective communication
  • Market Code and Business Source track for statistical analysis
  • Travel Agent, Company and City Ledger for commissions, direct billing and special rates
  • Advance deposit
  • Reservation confirmations by email
  • Reservation cancellations with defined rules for cancellation charges
  • No Show reservations with defined rule for no show charges
  • Facility to Reinstate Cancelled and No Show Reservations
  • Automatic reservation release on non-payment of deposit by release date
  • Information entry for guest pick up/ drop off
  • Reservation amendments and auto confirmation email

Online Bookings

  • Integrated Web Reservation module for hotel website
  • Option to show real time/allocated room availability
  • Option to show real time/allocated price
  • Real time reservation confirmation for booker
  • Stay date driven rates and packages – Multiple offers possible
  • Single and Multiple room bookings
  • Link to sell rooms via GDS/IDS like Expedia.com, Hotels.com and other intermediary websites
  • Reservations from website visible to Front Office in real time
  • Pull and Push based integration with Channel Management Software
  • Information entry for Guest pick up/ drop off
  • Online reservation cancellation facility for registered guests/users
  • Option to offer Confirmed Reservation/Reservation Request
  • Optional online credit card payment
  • Console and Interface for Travel Agent/Company

Front Office

  • Selection based room allocation – No confusion and increased guest satisfaction
  • Thoughtfully structured single user interface for Walk Ins, Reservations, and Groups
  • Customizable Guest Registration Card
  • Multiple guest names and sharers per room
  • Group check in
  • Published/Negotiated/Allocated room rate
  • Stay amendments
  • Online Credit Card payments
  • Complete guest history with number of stays, dates of stay and rates offered
  • Facility to black list a guest to avoid future problems
  • Room move allowed at any point in time
  • Multi currency support
  • Incidental charge posting
  • Unlimited folios for same check in
  • Transfer/Split/Routing of charges
  • Group check out
  • Incident invoice for non staying guests (Miscellaneous sales)
  • Customized Invoice/Folio printing
  • Reinstate check In/check out before night audit
  • Quick statistical view
  • Tape chart/stay view
  • Unified dashboard
  • Discounts based on user rights
  • Easy and clear Night Audit
  • Readable and understandable Audit Trails for all important transactions
  • City Ledger/Direct Billing Management
  • Travel Agent Commission
  • Advance Deposit Ledger
  • Expense Management

Housekeeping

  • Single screen house status reporting
  • User defined room statuses: dirty, clean, inspected, under repair
  • Visibility of housekeeping status for Front Office staff
  • Visibility of remark/request/message set by guest/front office staff
  • Chamber maid assignment to rooms and daily list for chamber maids
  • Maintenance work order
  • Room blocking for maintenance

OUR CLIENTS